continental airlines

Continental flies to destinations throughout the Americas, Europe, and Asia from its three hubs at Hopkins International Airport (in Cleveland, Ohio), George Bush Intercontinental Airport (in Houston, Texas), and Newark Liberty International Airport (in Newark, New Jersey near New York City). With a lack of focus cities, the airline is arguably the most concentrated of all 6 major U.S. carriers around the hub and spoke system of airline travel. Additionally, Continental Micronesia, covers cities in Hawaii, Polynesia, Micronesia, Australia, East Asia, and Southeast Asia from its hub at Antonio B. Won Pat International Airport in Guam. (Continental Micronesia was a wholly-owned subsidiary operation as an affiliate carrier until it was folded-into the Continental mainline operation after September 11, 2001.)

Continental is a minority owner of ExpressJet Airlines, which operates under the trade name Continental Express but is a separate, public company. Cape Air, Colgan Air, CommutAir, and Gulfstream International Airlines feed Continental's flights under the "Continental Connection" name; Continental does not have any ownership interests in these companies.

Since September 2004, Continental has been a member of the SkyTeam Alliance, which it joined alongside Northwest Airlines and KLM. Previously, it was part of the planning stages for the Wings Alliance, which never actually solidified as a functioning airline alliance. In addition to extensive code-share arrangements with SkyTeam partner airlines such as Delta Air Lines, the airline also code-shares with Amtrak to some cities in the northeastern United States, and with SNCF French Rail to stations in France.

History

Early history

Continental Airlines began service in 1934 as Varney Speed Lines, named after its initial owner, Walter T. Varney operating out of El Paso International Airport. Varney Speed Lines changed name to Continental on 1 July 1937 after new owner Robert Six had taken over. Six moved the airline headquarters to Stapleton Airport in Denver, Colorado in October of that same year and went on to preside over the airline for 40 years.

In the 1940s Continental's Denver headquarters became a conversion center where the airline converted B-17s and B-29s for the United States military during World War II.

The airline's route network was limited to the southwestern United States for many years. In 1953, Continental merged with Pioneer Airlines, gaining access to 16 more cities in Texas and New Mexico. In 1957 it flew for the first time from Chicago to Los Angeles. Although the airline took deliveries of its first jet aircraft in 1958, its Boeing 707s did not fly to the East Coast.

In 1963 the company's headquarters moved to Los Angeles and in 1968 a new livery was launched, the orange and gold cheatlines adorned with a black global circle on the jet's tails. Later in the 1960s the airline transported American soldiers to Vietnam, and realizing there was a market in the Pacific Ocean, Continental set up an airline in Micronesia, Air Micronesia. This airline is nowadays known as Continental Micronesia and uses Continental's livery on its jets. 1969 saw service to Honolulu begin, and in 1970, Continental's first Boeing 747 arrived. DC-10s were added to the fleet soon after, and the rest of the 1970s saw Continental's trans-Pacific expansion continue, landing in Auckland and Sydney by 1977.

First Black Pilot

Continental hired the first Black pilot to work for any major carrier, Marlon Green, after a United States Supreme Court decision allowed a Colorado anti-discrimination law to be applied to his case.

First bankruptcy

In 1978, the Airline Deregulation Act was passed by Congress, creating problems that spurred many airline mergers. After considering a merger with Frontier Airlines, Continental was acquired by Texas International based in Houston in 1982 where the headquarters subsequently moved. The merger gave Continental its current hub at George Bush Intercontinental Airport and its routes to Mexico; it also gave Continental a new CEO, former Texas International chief Frank Lorenzo. In 1983 Continental filed to reorganize under Chapter 11 of the Federal Bankruptcy Code: much of the airline was liquidated and the company was rebranded as a low-cost carrier. Continental was also forced to abandon its hub in Los Angeles although it maintained its South Pacific routes.

In 1985, Continental made its first rebound by starting flights from Newark and Houston to London. The company emerged from bankruptcy in 1986. Just one year later Lorenzo decided to purchase People Express and its hub at Newark, making Continental the third-largest airline in the U.S. (Ironically, People Express's founder and CEO, Don Burr, had originally resigned from his position at Texas International under Lorenzo to found the airline.) 1987 saw the creation of the OnePass frequent flyer program, and in 1988 Continental made its first partnership ever, with SAS.

Second bankruptcy

Continental filed for bankruptcy again in 1990, shortly after unveiling a new white and blue livery. There were a number of circumstances behind the second bankruptcy: Lorenzo left Continental to dedicate himself full time to Eastern Air Lines, and fuel prices had risen because of Iraq's invasion of Kuwait and the resulting Gulf War. People Express had also been highly leveraged at the time of its merger with Continental, having purchased Frontier Airlines just two years before. In 1993 Air Canada, along with Air Partners and Texas Pacific Group, aided Continental in coming out of chapter 11 once again by investing $450 million dollars in the airline. Under the leadership of Gordon Bethune Continental subsequently ordered new Boeing aircraft - converting to an all-Boeing fleet - and scaled down their expensive Denver hub until it was closed entirely in 1995. Bethune chronicled his experiences in the book From Worst to First.

Current history

Continental went on to expand its international operations. In 1998 it launched flights to Ireland and Scotland and in October 1998 the airline received its first Boeing 777, allowing non-stop flights from Newark and Houston to Narita, Japan. Continental also launched partnerships with Northwest Airlines, Copa, Avant Airlines, Transbrasil, and Cape Air, and Continental and America West Airlines became the first two US airlines to launch interline electronic ticketing.

On March 1, 2001 Continental launched a non-stop flight from Newark to Hong Kong, flying over the North Pole, which was the first non-stop long-haul flight service for any airline with flying duration of 16 hours. However the September 11 attacks and the SARS outbreak in Asia caused service to be suspended until August 1, 2003. The launch in 2001 started the battle between Continental, United Airlines and Cathay Pacific over non-stop flights between Hong Kong and New York.

On February 22, 2005, the United States Department of Transportation announced that both Continental and American had won a battle with Delta Air Lines to operate flights to China, with Continental offering a daily flight from Newark to Beijing beginning June 15, 2005. With the announcement, both Continental and American, along with United, will become the only three United States based airlines to offer non-stop flights between the United States and Mainland China. (Northwest Airlines operated non-stop flights to Beijing from Detroit from 1996 to 2002). Continental also flies non-stop from Newark to New Delhi and plans to start service from Newark to Shanghai in 2007. In 2005, Continental expanded service from Newark to five new European destinations including Belfast International Airport in Northern Ireland, Stockholm-Arlanda Airport in Sweden, Bristol International Airport in the United Kingdom, and Hamburg Airport and Tegel International Airport (Berlin) in Germany. By May, 2006, Continental passed bankrupt Northwest Airlines to become the fourth-largest U.S. carrier, the first change in the top-five rankings since 2001.

Continental Airlines was named "Airline of the Year" by OAG. According to Yahoo, Continental was also named "World's Most Admired Airline." Continental Airlines received a J.D. Power and Associates Award for Highest- Ranked Network Airline.

Continental has recently earned other noteworthy recognitions and awards:

No. 1 Most Admired Global Airline; FORTUNE magazine (three years in a row)

No. 1 Most Admired U.S. Airline; FORTUNE magazine

Best Executive/Business Class; OAG Airline of the Year Awards (four years in a row)

Best Airline Based in North America; OAG Airline of the Year Awards (three years in a row)

Best Trans-Atlantic and Trans-Pacific Business Class among U.S. airlines; Conde Nast Traveler (eight years in a row)

Destinations

Further information: Continental Airlines destinations

Continental flies to the most destinations of any US airline in Japan, Mexico, and the United Kingdom, and is the only US airline to fly to Norway, Northern Ireland, Indonesia, Palau, and the Federated States of Micronesia. It has the most international destinations of any U.S.-based airline, which includes new non-stop flights from Newark to Copenhagen, Barcelona, Cologne, Moncton, and Stockholm.

Fleet

Continental's all-Boeing fleet consists entirely of two-class aircraft . The fleet age for Continental Airlines is 8.9 years. It comprises the following aircraft as of September 2006:^[2]

^{* First Class is offered on Domestic Flights. BusinessFirst is offered on Transatlantic/Transpacific Flights.}
Recently, Continental Airlines announced that it will acquire 24 more Boeing Next-Generation 737 (737NG) aircraft, bringing the total number of Boeing 737NGs in its fleet to 213 when these aircraft, and pre-existing firm order 737NG aircraft, are delivered. [1] On August 3, 2006, Continental converted an order for 12 Boeing 737NG's for an order for 737-900ER's, the first carrier in the Americas to operate the aircraft, with first delivery in 2008. ^[3]
Continental Airlines was one of three carriers (with American Airlines and Delta Air Lines) to sign an exclusivity agreement with Boeing in the late 1990s. When Boeing acquired McDonnell Douglas, the European Union forced Boeing to void the contracts. However, both parties have been adhering to the terms under a gentlemen's agreement.

Affinity programs

OnePass, Continental's frequent flyer program, was created in 1985.

In addition to its Continental Express and SkyTeam Alliance partnerships, Continental offers frequent flyer partnerships the following:

Presidents Club

The Presidents Club is the membership airport lounge program of Continental Airlines and COPA Airlines. Unlike lounges run by some of its larger competitors, the Presidents Club features an open bar and was the first lounge operated by an American network airline to feature nationwide free WiFi. Although the size of the network, 27 clubs, is small compared to larger airlines, members enjoy full reciprocal privileges at over 40 additional locations including lounges operated by SkyTeam partners Delta Air Lines and Aeromexico along with the WorldClubs operated by long-standing partner Northwest Airlines. The most unique lounge is a beautiful former dance club located at Washington D.C.'s National Airport. The Presidents Club, along with the Northwest WorldClubs and Qantas Club is one of few airline lounges that offer lifetime memberships, something that currently costs non-elite members $4,690.

Locations

The Presidents Club locations are listed below:

Continental Airlines President Club members are allowed to use partner clubs, which offer more clubs in more locations. For partner club information, visit continental.com:[2]

Codeshare Agreements

Continental Airlines has codeshare agreements with the following airlines as of August 2006:
(This list does not include Skyteam Airlines)

• AeroRepublica
• Air Europa
• Alaska Airlines and Horizon Air
• Cape Air, and the Continental Connection agreement, 'Continental Connection operated by Cape Air in Micronesia and Southern Florida.
• Copa Airlines
• Emirates
• EVA Airways
• Flybe
• Hawaiian Airlines
• Island Air
• TAP Air Portugal
• Virgin Atlantic Airways

Continental Connection codeshares

Continental Connection has a codeshare with American Eagle (the American Airlines and AMR Corporation version of Continental Express), yet not with American Airlines. Also, American Eagle does not operate as Continental Connection, they just codeshare specifically with Continental Connection, not Continental Airlines. The operators of Continental Connection are:

• CommutAir-In New York State
• Colgan Air-out of its hub at Houston George Bush Intercontinental Airport
• RegionsAir
• Cape Air (Continental also has a codeshare with the mainstream Cape Air) in Southern Florida and from Guam to Saipan, Saipan to Rota International Airport and Rota to Guam.
• Gulfstream International Airlines in the Bahamas, Miami, Ft. Lauderdale, Tampa International Airport, and West Palm Beach.

Incidents and accidents

• Continental Airlines Flight 11 was a Boeing 707 en route from Chicago to Los Angeles on May 22, 1962. A bomb went off in the rear lavatory about 9:30 p.m. local time. As a result, the tail came off and the plane crashed on a farm near Unionville, Missouri. All 45 onboard died.
• Continental Airlines Flight 1713, a Douglas DC-9-14 aircraft, crashed on take-off in a snowstorm from the Denver, Colorado Stapleton International Airport on Sunday, November 15, 1987. The crash resulted in the deaths of 28 of the aircraft's occupants while 54 survived.
• On 11 September 1991, Continental Express Flight 2574 from Laredo, Texas to Houston Intercontinental Airport crashed upon descent near Eagle Lake, Texas, killing all three crew members and all eleven passengers. The crash was attributed to maintenance error in failing to screw in 47 fasteners on the horizontal stabilizer.
• On 25 April 2000, a Continental Airlines DC-10 suffered an uncontained engine failure when 2 of its 3 engines burst through the fan casing. The breach also ruptured the primary hydraulic lines, and blew the tires. The aircraft landed 34 minutes after takeoff on one engine.
• In a mishap on June 14, 2000, a Continental Airlines MD-80's engines were undergoing a test run, at gate C115 at Newark International Airport, which inadvertently caused it to crash into the gate area with six people aboard, all staff members. Nobody was hurt, but the gate area was damaged. [3]
• On 25 July 2000, Continental Airlines flight 55, a DC-10 contributed to the crash of Air France Concorde Flight 4590 in Paris. The Continental jet dropped a strip of metal from its thrust reverser on the runway, which subsequently caused the Concorde's tires to explode as it began its takeoff roll. The exploding tires shot large pieces of the tires into Concorde's wing fuel tanks, starting fires in engines 3 and 4, leading to the crash which killed all aboard.
• On 3 October 2000, a Contineltal Airlines DC-10 aborted its takeoff in Newark after pieces from the engine began falling onto the runway. All passengers evacuated safely.
• On 6 January 2004, Continental Airlines flight 6 from Tokyo, Japan to Houston, Texas was forced to divert to Midway Atoll in Pacific with 279 passengers and 14 crew. An engine on the Boeing 777-200ER twinjet was shut down after suffering an "oil leak from a starter", and the flight was required to land at the nearest available airfield in accordance with ETOPS regulations. While waiting for a maintenance crew and new starter to be flown out to the stricken airliner, interested passengers were given a guided tour of the island's bird wildlife, and had access to food and water.^[4]
• On 2 March 2005, there was an incident at Newark Liberty International Airport with a Continental Airlines Boeing 777-200 aircraft with 14 crew and 198 passengers on board. At rotation the aircraft lifted off the runway and settled back on again before taking off properly. However, the crew was aware that a tail scrape had taken place, so they landed back uneventfully. The rear pressure bulkhead was found to have been damaged (ref: Flight International, July 2005).
• On January 16, 2006, a Continental Airlines contract mechanic was sucked into the engine of a Boeing 737-500 and killed. The incident took place at El Paso International Airport, aboard Continental Airlines flight 1515 with nonstop service to Houston Intercontinental Airport.
• On May 2, 2006 Continental Express flight 3161 from Houston to Minneapolis had two tires suffer blowouts on take off. The Embraer ERJ 145 circled the area for nearly two hours to burn fuel off before landing safely again at George Bush Intercontinental Airport. There were no fatalities among the passengers and crew.

Trivia

• In episode 66 "I Heart NY" of HBO's Sex and the City, Mr. Big leaves Carrie two Continental Airline tickets.
• Robert Six, CEO of Continental Airlines from 1938 to 1980, had marriages to singer and actress Ethel Merman and The Honeymooners star Audrey Meadows.
• In John Cusack's 1999 movie Pushing Tin, a movie about Air Traffic Control in the New York Area, Continental's call sign and livery are both heard and shown.
• In an episode of MythBusters, the tail section of a retired Continental DC-9 was used to see if a person could fall to earth in the tail section and survive.
• Continental's standard row configuration does not include a row 13 because of triskaidekaphobia. However, Continental's headquarters office tower in downtown Houston has a 13th floor.
• Continental was featured in the movie Terms of Endearment which was filmed in Houston, Texas. The logo featured was created Saul Bass, a graphic designer known for his motion picture title sequences, which some people have cited as the best work ever seen.
• Former Continental CEO, Gordon Bethune, is seen in a Continental advertisement flying an airplane; Bethune is a licensed commercial pilot.
• Continental Airlines owns the domain name continentalsucks.com.
• In Ben Stiller's 1996 Movie Flirting with Disaster, the characters are seen flying Continental.
• Passengers flying a polar route, such as that flown by Continental from Newark Liberty to Hong Kong, will receive 256 times the normal ground based radiation, or the equivalent of three chest X-rays.
• Continental Airlines recently added Chautauqua Airlines as a Continental Express partner for regional service. Chautauqua Airlines is owned by Republic Airways, an airline holding company whose vision-statement emphasizes that each employee "...regardless of personal beliefs or world-view, has been created in the image and likeness of God."
• The interior office scenes for Robocop 2 were filmed in the lobby of Continental Center I, Continental's downtown corporate headquarters, located at 1600 Smith Street in Houston.
• The opening piece of dialogue in the 1970 film "Airport" is a Continental Airlines P.A. flight announcement: "Attention...attention, please. Continental Airlines announces the departure of Flight 3 for Los Angeles and Honolulu, Gate 28, the Blue Concourse."
• In the movie Speed, the bus enters a busy Los Angeles Airport and passes by a hangar where the tail of a continenta DC-10 is seen with the new livery.
• On June 8, 2006, Captain Dewey Lockwood, his wife, son and his wife's sister and her husband made up the entire crew of Flight 1683, from Houston to El Paso, and Flight 1515, the return flight.^[5]

References

See also

• Continental Airlines Arena

External links

• Continental Airlines official website
• Continental Airlines Cargo
• CNN reports of the CO1515
• Continental Airlines Fleet Age
• Photos of Continental Airlines aircraft
• Continental Airlines seating charts and seat reviews
• Continental Airlines Passenger Opinions